Wednesday, May 28, 2014

Lawnmower delivery update

I forgot to mention – I ordered the lawnmower previously referred to online as the shop (I’ll call it shop and not ‘store’ thank you) didn’t have any of the most suitable model in stock - except on display of course.  This is the good old fashioned routine I’m used to...But order online by 6pm and they guarantee delivery the next day.  I raced home from the shop and got the order in at 5.48 on the Wednesday afternoon.  By 7pm on Thursday the thing hadn’t arrived so I called their customer helpline (which was actually still open) to find out what had happened.  I was told that really I needed to have ordered it a couple of hours earlier for next day delivery as it takes a while for them to process the order. 

So...if you’re ordering from B&Q just nip over to wherever they’re based and find out how much before the 6pm cut-off point is the real life cut-off point that's not the advertised cut-off point.  Or stay in all day the day after the one they say they’re going to deliver on...
I would make some quip suggesting violent retribution but the police do their policing via the internet now and their sense of proportion was taken away in government cuts...So I won’t.

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